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Payments
Natheer Technical Services Est. prides itself on offering great service and making life easier for our customers.
Method of Payment
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)
Credit Card Payment
You can order securely online on our website with your MasterCard, Visa Card or AMEX using PayTabs. Once you go through the checkout process you will be automatically redirected to the PayTabs payment gateway where you can add in your details, safely and securely.
Please note Natheer Technical Services Est. does not receive any credit card details. It is all securely taken by PayTabs.
Refund & Cancellation Policy
Refunds will be done only through the Original Mode of Payment.
Return & Exchange Policy
Please contact us if you have an item to return, by email on info@ntsuae.com or by telephone +971 42674450. The refund or exchange can only be applied after the returned goods have been received and undergone a check. Please refer our return policy for more details.
Delivery / Shipment Policy
Shipments of in-stock items are generally dispatched within 24 hours after receipt of payment. Deliveries (within) inside UAE are expected to be completed within 3-5 working days from the date of payment. Orders are not processed or shipped on Fridays / Holidays except by prior arrangement. Delivery charges to non-serviceable areas within UAE depends on the final destination address. The actual charge depends on the courier companies engaged by us or chosen by customer. Should the customer choose courier at checkout shipments will be dispatched via Aramex or DHL and customers will be provided with a tracking number. We, Natheer Technical Services Est., ships to almost all the countries (ships across the globe)and rates are based on delivery location and volume of the package. Local and International shipping fees will be mentioned on the checkout page. Customers can also choose to collect their shipment from our office location, Natheer Technical Services, Al Qusais Ind. Area 3, Dubai - at no extra carriage cost. Shipping fees include handling and packing as well as postage costs.
Handling fees are fixed, whereas transportation fees vary according to total weight of the shipment. We advise you to group your items in one order. If you place your orders separately we cannot package them together, and shipping fees will apply to each. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Shipping of Dangerous Materials may incur additional handling costs. We, Natheer Technical Services, will advise the customer of the additional costs, and will not process the shipment until these charges have been agreed upon.
We, Natheer Technical Services, will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.